Fresh Start Café
Program Model

Comprehensive Workforce Development

Our evidence-informed program combines transitional employment with wrap-around support to create sustainable pathways to economic self-sufficiency.

Five Pillars of Support

Transitional Employment

  • Paid positions within our café and bakery operations
  • Structured work environment with professional standards
  • Progressive responsibility as skills develop
  • Typical engagement: 6-12 months before placement

Job Training & Skills Development

  • Food service fundamentals: food safety, customer service, point-of-sale
  • Culinary skills: baking, food preparation, inventory management
  • Workplace essentials: punctuality, communication, teamwork
  • Industry-recognized certifications when applicable

Coaching & Mentoring

  • One-on-one case management and goal setting
  • Life skills: budgeting, housing stability, transportation
  • Barrier navigation: legal issues, childcare, health access
  • Ongoing support through placement and beyond

Community & Belonging

  • Peer support and shared meals
  • Team-based work environment
  • Optional faith community connections
  • Alumni network for ongoing encouragement

Pathway to Permanent Employment

  • Resume development and interview coaching
  • Employer partnership network for job matching
  • Supported transition with follow-up check-ins
  • 90-day retention support post-placement
Participant Journey

From Enrollment to Employment

1

Assessment

Initial interview, barrier identification, goal setting

2

Onboarding

Orientation, training plan development, position assignment

3

Development

Active employment with coaching and skill-building

4

Transition

Job search support, employer matching, placement

5

Follow-Up

90-day retention support and alumni connection

Population Served

Who Participates in Our Program

Fresh Start serves adults facing barriers to traditional employment, including:

  • Individuals with justice involvement history
  • Those recovering from substance use disorders
  • Adults with intellectual or developmental disabilities
  • Individuals experiencing housing instability
  • Long-term unemployed seeking skill development

Participation requires commitment to program expectations, reliable attendance, and willingness to engage in personal development.

Trainee learning barista skills